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FAQ
Got questions? We got answers!
Do you ship overseas?
Yes! We ship all over Europe (including England and Norway) and the United States. Shipping costs apply and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
Print-On-Demand takes a little longer time to process, usually, an order is printed and ready to ship within 1-3 business days and shipping time depends on your location.
What is Print-On-Demand?
Print-On-Demand means we don't hold inventory, so when you place an order we start printing the products. This way we produce minimum waste, avoid overproduction and contribute to a sustainable shopping experience.
Why do garment items have a smell?
When a garment order goes through, we print the product and ship it directly to the customer without washing it. This is the most sustainable approach but sometimes leaves a smell from the ink. This will disappear after washing or airing.
Any other question?
Please don't hesitate to contact us at hello@pastelvibes.shop if you have any other questions.